Business Training Courses in Kuala Lumpur

Course Details

By attending this special training program, students will be able to gain an in-depth knowledge in various concepts related to Business Strategy.

Topics Covered

1. Introduction to management consulting

2. Framework of Analysis 

3. Competitive Markets and Industry

4. Structural AnalysisCompetitive PositionStrategy Design with Network

5. EffectsStrategic Pricing and Market

6. ManagementIntroduction to atleast 10 frameworks of consulting

7. Case study approach and examples (10)

Who can Join

1. Management consulting students

2. Applying for business consulting roles

3. Strategy Enthusiasts

Course Details

Take your performance management skills to the next level with The KPI Institute education, research, publications, evaluation and certification programs.

Topics Covered

• The world of KPIs 
• Understanding KPIs
• KPI typology
• KPI taxonomy
• KPI selection
• KPI alignment
• KPI documentation 
• Working with targets
• Working with targets
• Data visualization
• Review & evaluation test

Who can Join

• Professionals interested in measuring performance 
• Top/middle/lower management professionals
• Performance measurement experts (Data Analyst, Strategy Manager, Performance Management Officer or PerformanceArchitect)

Course Details

The Certified Data Analysis Professional is a first level, hands-on training course aimed at equipping you with the necessary concepts and tools needed to perform basic statistical and analytics reporting activities, in order to generate value out of the existing data.

Topics Covered

• Data Analysis – The Basics
• Data quality
• Organizing, synthesizing and aggregating data
• Statistical analysis tools 
• Data visualization and pattern detection
• Data comparison
• Univariate and multivariate analysis
• Regression analysis 
• Probability and confidence
• From exploratory to predictive modeling 
• Data dimensionality 
• Review and Certification Exam

Who can Join

• The course is designed for anyone who has basic mathematical training and basic competencies in using Microsoft Excel. 
• The course is addressed to managers, HR Representatives, analysts, auditors or logistics, and acquisitions experts, as well as to professionals from other business areas, who deal with data analysis. 
• The course may also be a starting point for those interested in pursuing career opportunities in data analysis, data modeling and related activities (e.g. campaign management, data mining, statistics, risk management, reporting, data processing for survey analysis etc.).

Course Details

Selection and data gathering is considered by practitioners all around the world to be the most challenging aspects of working with Key Performance Indicators (KPIs). A way to address these challenges is to build a sound framework to measure KPIs, starting from the moment they are selected, until results are collected to be centralized in performance reports.

Topics Covered

• The world of KPIs 
• Understanding KPIs
• KPI typology
• KPI taxonomy
• KPI selection
• KPI alignment
• KPI documentation
• Working with targets
• Working with targets
• Data visualization
• Review & evaluation test
• KPI Project Coordinator
• KPI Selection
• KPI Measurement
• KPIs in Context
• Review and Assessment Quiz

Who can Join

• Professionals interested in measuring performance
• Top/middle/lower management professionals
• Performance measurement experts (For professionals like Data Analyst, Strategy Manager, Performance Management Officer or Performance Architect)

Course Details

This is 10 hours long workshop where students will learn about drop shipping.

Topics Covered

• Picking the Right Products to Dropship

• Understanding Drop Shipping

• The Supply Chain and Fulfillment Process

• Finding and Working With Suppliers

• Starting Your Business -Learn how to start a Drop Shipping business with this Ultimate Drop Shipping Guide

• How to promote your website through social media marketing (Facebook)

• Evaluating Sales Channels. Learn The Pro’s and Con’s of Drop Shipping

Who can Join

Who should sign up for this workshop?

• Those who got a full-time job and want second income through eCommerce business. A demo eCommerce site you are expect to get at the end of the workshop -

• Business owner - You may not from the IT background but wanted to sell online and expand your business from offline to online.

• Retailer who already have physical store and now want also have online store.

Course Details

Many organizations face customer service demands every day, promising their customers' satisfaction.

Topics Covered

• Understanding management and your role
• Exploring the rudiments of customer service excellence and the need to satisfy customer
• Managing attitude, change management, stress management, conflict resolution and interpersonal skills and communication within the organisation and mindset change
• Motivating yourself and others at the workplace
• Moulding excellent customer service into the organisation

Who can Join

• Customer service front-liners
• Office administrators
• Managers