Business Training Courses in Kuala Lumpur

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Workshop
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  • Location: Cheras, kuala lumpur
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  • Duration: 1 full day / 2-3 separate sessions Days
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  • Business Training » Life Coaching

Course Details

This is 1-full day or 2-3 part day/sessions program (arranged to suit) on the Essentials of Wine. The program includes:

  • Wine Essentials.
  • Wine Tasting.
  • Wine Appreciation.
  • Food and Wine Pairing

Minimum: 10 pax per session.

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Classroom
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  • Location: Petaling Jaya
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  • Duration: 2 Days
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  • Business Training » Journalism/Writing

Course Details

Overview

Do you have to write reports on technical or business subjects?  Have you ever had difficulty in organising your thoughts?  Or in deciding how to put together all the information you have available in writing?  Worst of all, have you ever found that others – bosses, colleagues, customers – for some reason do not understand the messages you are trying to put across in your report, even though these seem clear to you?

If you have had these kinds of difficulties, this two-day workshop is for you!  Gordon is a former British Diplomat with extensive hands-on experience in both writing reports and in teaching how to write good English.  Over the two days, he will share with you – and get you to practise – some highly practical tips and techniques that will help you make your reports clearer, simpler and more convincing.

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Classroom
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  • Location: Petaling Jaya
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  • Duration: 2 Days
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  • Business Training » Business Studies

Course Details

Overview

In today’s competitive business environment, an effective manager is also a coaching manager, one who actively helps his or her people to learn and grow, and who coaches to generate business results. To be effective, a manager must be able to determine if the situation calls for coaching or counselling in order to improve upon the behaviors and which intervention to draw upon to address either one. Managed effectively, performance management and appraisal is the key to an organization achieving its goals while helping to create a climate for a more engaged workforce.

The program aims to provide participants with the key understanding and skill application in managing performance as well as the use of coaching as an approach to maximize the potential of their people.

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  • Location: Petaling Jaya
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  • Duration: 2 Days
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  • Business Training » Management Training

Course Details

Overview

This Operation Management Masterclass intensive workshop covers the entire spectrum of product and service requirements into facilities, procedures, and operating organizations; includes production, lean management, resource planning, quality control, and project management. 

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  • Location: Petaling Jaya
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  • Duration: 2 Days
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  • Business Training » Business Studies

Course Details

Overview

Why You Are Exclusively  Invited to this event?

Every year, we hold an exclusive conference for Secretaries, Receptionists, Professional Assistants (PA) and Administrators who often manage the lives of important people in the workplace. BECAUSE YOU ARE THE EXTENSIVE VALUE AND BENEFIT FOR YOUR ORGANISATIONS IN YOUR ROLE

Managing the office of a senior executive whereby you deliver substantial benefits for both them and the business is very different from being a mere assistant. The benefits go beyond mere savings in relation to the executive’s time or effort.

That’s what great Executive Assistants and Personal Assistants do, they deliver substantial value, and that’s what we will be examining, and celebrating, in this secretary conference 2016 in a grand way.

Sponsored Door Gifts for EVERY delegate who attend this exclusive conference because you deserve them.

Delegates will take home in the event with a plethora of practical tips, as well as immediately actionable ideas to increase productivity and impress. But above all, we want to inspire you to go back to your businesses and use what you have learned to add new dimensions to your role. We hope you will agree that we have put together a programme that is a mixture of both the inspirational and practical.

Dear Bosses, It is time to show your appreciation to your staff who contributes so much to the success of your achievements by nominating them to an appreciation event where their skills and knowledge are continuously upgraded.

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Classroom
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  • Location: Petaling Jaya
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  • Duration: 2 Days
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  • Business Training » Business Studies

Course Details

Overview

This Secretarial and Administrative Skills workshop are designed to enhance and improve the secretarial, administrative and people skills of secretaries. The administrative secretary must regularly exercise independent judgment and action, including making frequent decisions in line with delegated responsibilities from assigned supervisor. As such they must be effective and efficient in their time management and their people skills.

This workshop seeks to equip participants who do secretarial duties with techniques and tools on how to carry out their duties well and manage their own motivation as well as difficult people. 

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Classroom
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  • Location: Petaling Jaya
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  • Duration: 2 Days
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  • Business Training » Journalism/Writing

Course Details

Overview

With the advent of digital communications, public relations professionals must be able to write for a range of purposes and media types. However, the ability to write easily, logically, and succinctly is essential for all these aspects of public relations.

The object of most PR writing is to grab the reader’s attention, convey information quickly, and invite sharing of your story. It is more than just sending a press release off to the media – the scope has rapidly increased along with digital communications.

This hands-on course gives delegates an opportunity to hone their writing skills, whether writing news releases, feature articles, corporate communications or blog posts. Importantly, it also guides you on how to make the most of the digital communications, such as social media and search engine optimization to make sure your message is read and shared by the right people.

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Classroom
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  • Location: Petaling Jaya
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  • Duration: 1 Days
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  • Business Training » HR/Personnel

Course Details

Overview

YB Dato' Sri Ahmad Shabery bin Cheek, Minister of Communications and Multimedia, has made announcement that the Personal Data Protection Act 2010 ("PDPA") comes into operation on 15 November 2013. With PDPA coming into force, data users will have a three-month transitional period to comply with its provisions in respect of existing personal data being processed, but will have to immediately comply with its provisions in respect of new personal data collected. 

The penalties for breaching the PDPA include the imposition of fines of up to RM500,000 and/or a term of imprisonment not exceeding two years. Directors, CEOs, COOS, managers or other similar officers have joint and several liability for non-compliance by the body corporate, subject to the due diligence defence. 

Will this affect me?

Both the public and private agencies who process their customers' personal data will need to reevaluate their current data privacy policies, processes and personal data management. Indiviuals will now have a new set of mandated rights, whereby they need to be informed about their personal data as well as the rights to access, correct and also to control the procession of the personal date by other parties. Does this apply to my company?

This act is applicable to Malaysian companies that process personal data. Non-Malaysian companies who use equipment in Malaysia to process personal data is also subject to the PDPA. For non Malaysian companies, a designated Malaysian representative is required in this case.  This training is specially crafted for those who need to know more about personal data protection and who has contact with personal data on a regular basis. 

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Classroom
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  • Location: Petaling Jaya
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  • Duration: 2 Days
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  • Business Training » Public Speaking

Course Details

Overview

Negotiation plays a great role in every aspect of business. Whether you deal with high-value negotiations as part of your job or you simply want to improve the way you negotiate with colleagues and clients in your daily interactions, this course is designed to help you achieve your specific goals.

With over 40 years’ experience in daily business negotiation and training, our Expert Speaker Dr. Barrak Adam is trusted by companies across the globe to help them to sharpen the negotiation skills. To keep abreast with the needs of the business world, we constantly research and update the information to up-to-date methodologies that make negotiation skills transference successful. Sign up today this is simply the best Negotiation Skills program and see for yourself the plethora of lasting improvements and changes you can apply in your business and work.

In the competitive business environment of the twenty-first century, we are all under tremendous pressure to deliver faster, better and quicker results. Buyers and sellers at the forefront of the commercial relationship and managers negotiating internally, all face increasing pressure to achieve more. This "Negotiation To Win" training course describes a range of successful negotiating techniques and explains how you can use them to help you achieve your key objectives.

Is there really a structure that negotiations, amateur or experienced, can learn to be a better negotiator?

Good news, this Negotiate to Win workshop takes you through the negotiation process systematically while honing your interpersonal skills and sharpening your communication skills.

In this intensive, interactive program, you will acquire a framework, tools, techniques, and skills for maximizing the value of your negotiated outcomes by effectively navigating the negotiation process from setup to commitment to implementation.

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Classroom
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  • Location: Petaling Jaya
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  • Duration: 2 Days
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  • Business Training » Quality Training

Course Details

Overview

In today's fast- paced, technical business environment world, numbers meant everything. So it is of utmost importance that we the users, are able to manage the data - statistics, planning, reporting efficiently.  We learn how we are doing and discover our next course of action by studying and interpreting numbers. That explains why we need to master the incredibly powerful tool - Microsoft Excel.

Microsoft Excel is the standard spreadsheet application for both the business world and personal use. ITrainingExpert's IT faculty will teach students basic to advanced features of Microsoft Excel so that you become skillful in using the Excel software.

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Classroom
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  • Location: Petaling Jaya
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  • Duration: 2 Days
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  • Business Training » Quality Training

Course Details

We Can Do Anything With a Spreadsheet

  • Using Excel for business has almost no limits for applications. Here are some examples:
  • When planning a team outing to a baseball game, you can use Excel to track the RSVP list and costs.
  • Excel creates revenue growth models for new products based on new customer forecasts.
  • When planning an editorial calendar for a website, you can list out dates and topics in a spreadsheet.
  • When creating a budget for a small product, you can list expense categories in a spreadsheet, update it monthly and create a chart to show how close the product is to budget across each category.
  • We can calculate customer discounts based on monthly purchase volume by product.
  • Users can summarize customer revenue by product to find areas where to build stronger customer relationships.
  • This is a very short list to give you an idea of the diverse uses for Excel. On a typical day at the office, I have Excel open 4-8 hours. I could not do my job effectively without it.

This highly practical Microsoft Excel; Advanced training prepares students to take up business analysts roles and this Advanced Excel 2010 course increases one's  productivity and improve efficiency by streamlining the workflow

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Classroom
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  • Location: Petaling Jaya
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  • Duration: 1 Days
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  • Business Training » Marketing: Strategy

Course Details

Overview

If you’re new to marketing and need a basic—yet thorough—overview, this seminar is for you.

If you’re new to marketing and need a run through to get an overview of what marketing is all about and how it helps in your business.

In this program, you’ll learn the fundamentals of successful marketing for a very successful multimillion dollar deal maker- MARKETEER.

Get a complete grounding in the essentials and begin to develop your marketing skills.

Proven marketing techniques that give SURE-WIN results will be shared to help elevate your company' services and products revenue.

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Classroom
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  • Location: Petaling Jaya
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  • Duration: 2 Days
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  • Business Training » HR/Personnel

Course Details

Overview

Running a business in Malaysia will require you to have a clear understanding of the Malaysian Employment Law and Industrial Relations practice. It is an invaluable tool to help protect your rights and obligation as both an employer and employee. Have a poor understanding of these laws and practices may lead to a lack of harmony, negative work environment, low morale and productivity and worse, taken to the Industrial courts and face penalties. Our course will help you to be equipped with the knowledge to help you run your businesses smoothly.

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Classroom
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  • Location: Petaling Jaya
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  • Duration: 2 Days
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  • Business Training » HR/Personnel

Course Details

Overview

A rapidly changing, highly competitive marketplace demands to make judicious, informed decisions about the people you hire or promote—decisions that can impact your organization for years. This Interview skills workshop provides a structured, replicable approach to interviewing by developing the skills your people need to interview confidently, gather data that accurately predicts future job performance, and evaluate candidate information to make the best selection decision.

Do you face any of these issues? Do your interviewers have the skills and confidence to ask the right questions to accurately select job candidates who are able and willing to perform the job?

Do your interviewers know how to make a positive impression on candidates to increase job acceptance rates?

Do your interviewers know how to evaluate and integrate all the available data to make better hiring decisions? 

Our course is the best solution for your all recruitment related problems.Our Workshop will ensure so that interviewer or recruitment HRs get desired knowledge and skills so that they can recruit the best people for their companies

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Classroom
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  • Location: Petaling Jaya
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  • Duration: 2 Days
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  • Business Training » Finance: Corporate

Course Details

Overview

This is an advance course after the Finance for NonFinance Managers.

This hands-out practical workshop is a crash course to help decision makers like yourself, to gain a deeper understanding of any company’s financial position through an analysis of the financial statements. This is an essential skill for all entrepreneurs, board members, company secretaries, directors, managers and high-level executives across all industry types.

You don't need to know accounting or be very good at numbers because this is not a 'calculation, debit, credit, ledger' workshop. This is understanding what STORIES the figures are telling and how they will impact your business decisions.

TOP 10 Immediately Useful Decision-Making Benefits

1. Understand the fundamental concepts and terms of corporate finance

2. Better understand the financial risks and benefits of your high level financial decision-making

3. Utilize all of the important financial information in planning to maximize resources and profits

4. Better determine financial weaknesses and opportunities for growth and profit

5. Know the intricacies of a Master Budget - how department budgets interact

6. Know how financial ratios are key to an Annual Report in determining liquidity, solvency, asset utilization and profitability

7. Learn to quickly analyze financial forecasting models to determine profit and breakeven production and sales levels

8. Understand the use of trade credit in financing the cash needs of your department

9. Quickly interpret and understand the terminology of any Financial Statement and be able to make a good business decision based on the financials.

10. Know what questions you should be asking of your Accounting and Finance Professionals in your organization.

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Classroom
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  • Location: Petaling Jaya
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  • Duration: 1 Days
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  • Business Training » Accountancy: Tax

Course Details

Overview

This is ONE day GST- Comprehensive Course that Every Business Needs to Know What Exactly To Do to Getting Ready and Implement GST in your company.

GST has an immense impact on your business and you and your staff deserve to understand and know the GST subject in details. Save your time and improve your efficiency in attending good, easy to understand, approachable and professional training providers in Malaysia. 

ITRAININGEXPERT has been in the training and development industry for 17 years and we are here to stay for many years to come because we are passionate about training and human capital development.

This is also a small- class setup as we believe in quality and customers' satisfaction.

In the 2014 Budget, the Prime Minister of Malaysia has announced that Goods and Service Tax (GST) will be implemented effective 1 April 2015. Many perceive that GST will affect only the tax department and the software providers. This is a costly mistake as one would miss all the planning opportunities.Time and again, experience has proven that majority of the GST errors are due to the lack of exposure and knowledge of GST rules and regulations by the not only the operators but by the management personnel.

It is essential for all departments in an organisation to be aware of this tax system and to understand how it affects their functions. This workshop uniquely adopts a multi-disciplinary approach towards the implementation of GST. The core objective of this course is to allow businesses to use GST to reduce costs and maximise profits – without exploiting the customers.

This GST workshop addresses practical issues arising from the GST implementation, real problems facing businesses, and how to manage these issues. 

With the right guidance and understanding of GST, your organisation can accurately apply the 24 GST tax codes and file GST-03 Tax Submission forms easily and effortlessly.

This workshop supports you with real life case studies to give you real world issues when applying the accounting treatments to your GST transactions. 

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  • Location: Petaling Jaya
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  • Duration: 2 Days
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  • Business Training » Management Training

Course Details

Overview

The workshop will discuss the 4 elements (Threats, Barriers, Assurance and Verification tools), essential for any successful corrosion management system. This is done through short lectures with ample opportunity for discussion.  Case studies will help the participants put what was learned during the lectures into practice. Although the current model is aimed at the corrosion processes in upstream Oil and Gas, the principle can be applied to any industry. The main problem with corrosion management and prevention is that it is invisible. You don’t know that you’re doing well until you have done a full corrosion inspection. Assurance is only giving circumstantial evidence. Corrosion management can be tricky if all checks and balances are not properly implemented.  When the 4 principles as explained in this workshop are applied consistently you will be able to effectively manage corrosion. Our corrosion training workshops held in Mexico aim to give a comprehensive methodology to manage corrosion on your assets. 

One could say that the purpose is to make inspection superfluous. Not living in an ideal world this is not true of course and both the company and the authorities will require some hard evidence that everything is in control.

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  • Location: Petaling Jaya
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  • Duration: 2 Days
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  • Business Training » Finance: Corporate

Course Details

Overview

As a manager, you wear many hats managing people and other resources. Because your company’s ultimate goal is to return to stakeholders, you want to clearly know how you can show THE FINANCIAL RESULTS in the Financial Statements of the Company. Attend the effective Finance for NonFinance Manager Training Program today.

Because of that, you want to confident in your ability to read and interpret Financial Statements so that you to be an effective, efficient and valuable asset. The good news is you can now learn to use these tools to increase your knowledge and skills.  You do not have to be a financial expert before the course because, in this workshop, you will learn the financial tools and language in a highly hands-on and practical way.  Whether you are managing the day to day operations or planning for growth or new product lines, these tools will be invaluable to the decision-making process.

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Classroom
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  • Location: Petaling Jaya
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  • Duration: 1 Days
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  • Business Training » Quality Training

Course Details

Overview

Training record management can be very simple or complex, from certificates in a file to a custom electronic database. There is no one way to keep records but some methods make it easier to retrieve and use the data. Join ITraining Expert.com's one-day intensive workshop and learn from hands-on experts who knows the business well.

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  • Location: Petaling Jaya
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  • Duration: 2 Days
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  • Business Training » Customer Service

Course Details

Overview

This is an unusual "Excellent Customer Service" workshop takes a highly practical approach to crafting out and instill behavioural skills for Service professionals so that they confidently serve with a wow effect.

Excellent Customer Service is really the No 1 advertisement for any organisations. Aside from the Going the  Extra Mile and Exceeding Customer's Expectations, this training sharpens our personal communication skills and product knowledge. 

This 100% activity based session is designed to help delegates to service and prosper through a service -from -the heart drove culture. The activities are easy to participate in and quick at generating meaningful discussions and skill improvement among participants. Each activity allows for a thorough examination of performance and formulation of meaningful strategies to create a true culture of service.

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  • Location: Petaling Jaya
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  • Duration: 2 Days
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  • Business Training » Finance: Planning

Course Details

Overview

In this " Credit Risks - Warning Signals and Lessons Of Corporate Failures In Malaysia", we analyse the impacts of critical events both on the PLCs most directly affected. There are references to around some forty PLCs in total. The case studies provide a rich source of lessons about risk, risk analysis and risk management, thus, a faster way to learn from the others.  Our analysis details over numerous specific ‘lessons about risk’ that emerge from these case studies.

Much broader lessons have also been distilled from these same case studies. Several of the PLCs we studied were destroyed by the crises that struck them. While others survived, they often did so with their reputations in tatters and faced an uphill task in rebuilding their businesses. We found that the firms most badly affected had underlying weaknesses that made them especially prone both to crises and to the escalation of a crisis into a disaster.

We will study about four approaches that expose the weaknesses arising from the key risk areas that are potentially inherent in all PLCs. No matter, these can pose an existential threat to any banks that fails to recognise and manage them, thus hurting their capital adequacy ratios.

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  • Location: Petaling Jaya
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  • Duration: 1 Days
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  • Business Training » Management Training

Course Details

Overview

Packed with effective and proven to work techniques, this one-day program on Credit Management and Debt Collection is highly interactive and uses a very useful approach in dealing with day to day collection needs.

Collecting accounts receivable without having adequate skills of negotiation could mean leaving money on the table. On the other hand understanding negotiations and not having the required collection skills could reduce performance and recovery rates. For companies, a well-trained employee means optimal resource utilization, increased cash conversion, reduced credit risk and excellent return on investment.

With an abundance of practical and engaging collection and negotiation scenarios the program is tailored to challenge linear thinking that makes the lessons practical and lasting. The program is designed in a manner to tutor new collectors and at the same time stands as a refresher for the more experienced.

Taught by an expert, this course is an intense workshop, yet enjoyable and very practical.

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  • Location: Petaling Jaya
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  • Duration: 2 Days
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  • Business Training » Management Training

Course Details

Overview

This practical Change Management workshop is about the process of supporting a workgroup to operate in a team-oriented environment that is characterized by such philosophies as shared purpose, shared values, shared vision, shared mission and a performance development system that enables people to grow both personally and professionally. It is designed as part of an effective corporate team spirit to embrace 'change' in the organisation.   

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  • Location: Petaling Jaya
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  • Duration: 2 Days
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  • Business Training » Finance: Planning

Course Details

Overview

Most managers are educated and trained for their functions, not for finance.  Yet every manager is expected to understand finances well enough to make realistic budgets, manage cash, and hit his or her targets.  This workshop will provide prospective managers with the skills and tools to do this, with the aim of achieving the organization’s overall goals.

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  • Location: Petaling Jaya
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  • Duration: 2 Days
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  • Business Training » Management Training

Course Details

Overview

In today’s ever-changing global marketplace, enterprise brand managers face numerous challenges as they strive to successfully develop, position, and express their brands. 

Their focus is to ensure that their brands get maximum visibility across an ever-increasing number of channels, including print, the web, and social media on platforms ranging from traditional computers to tablets and smartphones.  Besides having to develop innovative strategies for delivering the right messages to the right consumers via the right channels, they also have to work closely with their production and delivery teams to execute these complex strategies effectively.

Brand Management, an intensive workshop which will equip participants with the core knowledge and skills necessary to successfully and profitably manage a brand. 

After attending the master class, participants will be able to successfully define, measure, position, revitalise and track their brand. 

It will provide a world-class, applied overview of the key challenges of brand management in the 21st Century. Participants will gain a significant strategic edge over competitors and also add significant value to their personal equity within their organisation.

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