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Course Details

Ted Integrated

Telephone Skills Tutorial Program

By: Ted Integrated

View All 24 Courses

Details

We are pioneering initiative geared to assists aspirants get developed. The course specifications are :

  • Enhance customer service skills through professional phone techniques and etiquettes
  • Enriching effective and professional vocal for powerful on-the-line service
  • Understand the basic telephone protocol for professionalism
  • Gain confident to handle different type of callers
  • Develop listening, questioning and feedback skills for effective telephone communication
  • Develop strategy and harness competency in taking and managing messages