Business Training Courses in Petaling Jaya

Course Details

We create a way to enrich learning in Interior Designing. We offer personalized coaching to our clients from acclaimed faculties at a lower cost. The specifications that are followed for the designed program are:

• To expose students to a wide range of design processes
• To develop technical skills and problem-solving sensibilities to appropriately carry out interior design projects
• To develop and hone drawing skills, creative abilities and general design knowledge
• To enhance students' chances of getting employment and making valuable contributions to society

Course Details

This is a 2-3 day intensive course for supervisors, executives and managers who require improving their Technical Presentation skills. This course employs adult learning techniques with simple, effective and yet practical lessons.

Participants will be encouraged to apply and practice the lessons through group activities and personal interaction.

Course Details

Public speaking is the process of communicating information to a live audience. It is usually done before a large audience, like in school, the workplace and even in our personal lives. The benefits of knowing how to communicate to an audience include sharpening critical thinking and verbal/non-verbal communication skills. This type of speech is deliberately structured with three general purposes: to inform, to persuade and to entertain.

Course Details

This is a 2-3 day intensive course for supervisors, executives and managers who require improving their Technical Presentation skills. This course employs adult learning techniques with simple, effective and yet practical lessons.

Participants will be encouraged to apply and practice the lessons through group activities and personal interaction.

Course Details

This course employs adult learning techniques with simple, effective and yet practical lessons. Participants will be encouraged to apply and practice the lessons through group activities and personal interaction.

At the end of the course, participants will be able to deliver business presentations confidently, persuasively and professionally.

Course Details

Outline of the course:

• Telephone etiquette
• Correct greetings and closings
• Pronunciation skills improvement
• Listening comprehension skills improvement
• Targeted focus on job-specific vocabulary, phrases, frequently asked questions, and standard responses to those questions
• Handling difficult caller

Course Details

This course is an intensive course for working adults who require improving their public speaking skills. This course employs adult learning techniques with simple, effective and yet practical lessons. Participants will be encouraged to apply and practice the lessons through group activities and personal interaction.

Course Details

An ideal program for students and professionals who want to learn how to make attractive presentations as well as to enhance confidence and public speaking skills. At Study Studio we offer flexibility combined with expert tuition to take your public speaking to the next level.

Course Details

We offer Training programs in Accounting Techniques and Software. These programs are aimed to develop your practical accountancy skills in entering transactions into accounting software and performing bank reconciliations, along with generating Financial Reports. Our Accounting courses are designed for both Financial and Non-Financial people.

Course Details

• Develop and structure an effective presentation based on your audience and purpose
• Create appropriate visual aids
• Make your presentation memorable with the right kind of pizzazz
• Include facilitation techniques to engage your audience
• Deliver a flawless presentation under any situation

Course Details

• Understand what is leadership
• Identify individual strengths and leadership role
• Learn different leadership and communication styles 
• Adapt to changing situations, clearer perspective
• Understand the paradigms of decision-making process
• Learn to deal with conflicts effectively
• Learn the art of delegation and motivate teams

Course Details

• Understand the concept of stress & its impact
• Develop effective time management skills 
• Learn to prioritize work and handle most important task first
• Develop techniques to deal with difficult people and complex situations
• Develop skills and mental techniques to cope with stressful situations
• Develop goals and implement action plans to achieve goals

Course Details

Objectives:

• To learn the time management matrix
• How to prioritize using decision matrices
• How to beat the three most common time wasters
• How to handle interruptions and plan ahead
• How to maximize your personal effectiveness
• Develop your personal effectiveness to get more done in the same amount of time.

Course Details

This program is designed for Telesales Executives and their Team Leaders. Telesales professionals are a unique breed that has to be thick skinned to deal with objections and rejections. They need amazing self-discipline, self-motivation and resilience to keep moving forward through the smoke screen of objections to finding sales day in and day out. They need to be professional listeners and eloquent speakers. They realise that they can only survive in this high-pressure environment if they begin to look at the world through their customers’ perspective and act accordingly. They employ proven rapport building telephone techniques to gain trust and prosper. They are masters at the ability to create pictures in the prospect’s mind through what they say and how they say it. To top it all off, they require razor sharp consultative selling skills to solve customer problems through offering the most beneficial solutions.

Program Objectives

• Get past the gatekeeper with strategy and confidence.
• Understand the elements of successful telephone communication and improve skills in this area.
• Learn how to lead into cross-selling and upselling.
• Improve questioning and listening skills.
• Identify customer’s real needs and match with appropriate benefits.
• Sharpen their closing skills in order to clinch the sale.
• Handle objections effectively and treat them as new opportunities.
• Build better relationships with difficult prospects using empathy.
• Recognize each prospect’s unique telephone personality and tailor offering accordingly.
• Seek buying signals and act accordingly.

Course Details

Customers are the life-line of any business, as such providing great customer service is critically important and therefore keeping your customers satisfied needs to be the top priority. This training session takes a practical approach in terms of enhancing behavioural skills that are imperative for Service professionals to perform their function confidently. Good Service is really good selling! Both pursuits require sound and strategic planning and preparation. They both require us to sharpen our personal communication skills and product knowledge. This 100% activity based session is designed to help participants to service and prosper through a service driven culture. The activities are easy to participate in and quick at generating meaningful discussions and skill improvement among participants. Each activity allows for a thorough examination of performance and formulation of meaningful strategies to create a true culture of service.

Program Objective

• Understand the elements of successful customer communication and improve skills in this area.
• Structure customer contact more effectively.
• Improve questioning and listening skills.
• Identify customer’s real issues and match with appropriate solutions.
• Build better relationships with customers using empathy.
• Recognise each customer’s unique personality and tailor dialogue accordingly.
• Identify their own stress triggers and develop action plans to overcome them.
• Learn how their own body language can improve communication with customers.
• Understand the importance and impact of the telephone as a service tool.

Course Details

Emotional Intelligence (EI) in the workplace is vital to being an effective and high-performing member of any team. Business professionals who understand the connection between emotions and actions and can apply EI skills to maximise effectiveness have a stand-out advantage in any organisation. Research has shown that high EI skills are the distinguishing characteristics that separate star performing executives from average ones. Enhancing leaders' EI skills enables them to lead with courage, demonstrate their passion, grow and retain talented leaders, and empathise with people while humanely challenging them to meet demanding business goals. Whether you are a formal manager or want to increase your individual performance (or both), this training program will teach you the foundational principles and brain science of Emotional Intelligence (EI). In this emotional intelligence training program, you will increase your personal leadership by learning how to manage your emotions in your most difficult moments, enabling you to perform and lead at your best, and connect with others in a more meaningful way.

Program Objectives

• To understand the elements of Emotional Intelligence
• To increase your understanding of different aspects of human behaviour
• To understand how to manage your own emotional reactions to achieve desired results
• To learn how to communicate with and motivate others, based on understanding their emotions
• To gain awareness of how to increase morale and inspire high performance
• To learn to deal with daily work and personal pressures more productively
• To be aware how to demonstrate empathy in most situations
• To be able to build strong open, honest relationships

Course Details

Speaking in front of an audience (classmates, colleagues, clients) is a daunting experience. Guruu tutors will help you identify your strengths and weaknesses when it comes to public speaking and delivering presentations. From how to handle nerves to speaking clearly and giving presentations, this step by step course will be sure to turn you into the most effective orator you can be.

Content:

• Building confidence (breathing exercises, tips to relax before a presentation)

• Body language and tone inflections

• Structuring a presentation

• Delivering an effective argument

• Creating the perfect slides

Course Details

Online course for PMP preparation is provided here. Coursework is focused on the key topics and knowledge areas required for success on the exam. Our study strategy will increase comprehension and retention of key elements, while also providing students with practical information that can be applied immediately to the project work environment.

Course Details

PMP Exam Preparation is done here. The 4-Day PMP-Prep classroom course is structured with the goal of providing students exactly what they need to pass the PMP exam. The course schedule will be as follows:

DAY 1: Introduction

• Project Management Framework 
• Project Integration Management 
• Project Scope Management (Section & Chapter Quizzes throughout the day. Homework assigned)

DAY 2: Project Time Management

• Project Cost Management 
• Project Quality Management 
• Project Human Resource Management (Section & Chapter Quizzes throughout the day. Homework assigned)

DAY 3: Project Communication Management

• Project Risk Management 
• Project Procurement Management 
• Project Stakeholder Management (Section & Chapter Quizzes throughout the day. Homework assigned)

DAY 4: Final Evaluation Test - Part I

• Concentrated Review
• Final Evaluation Test - Part II
• Review & Next Steps

Course Details

Kaizen foundation course is compact course designed by this institute in association with the Kaizen institute. Detailed modular learning process is followed here by the tutors to let the students gain the maximum knowledge elements, essential for their professional upliftment.

Course contents:

• Evolution of Kaizen Thinking
• Standard Work
• Paradigms, Paradigm shifts
• SMED
• Kaizen Principles
• Kanban
• Understanding the 3 MUs
• Overview of Total Productive Maintenance (TPM)
• The 5S campaign I
• Autonomous Maintenance
• The 5S campaign II
• Planned Maintenance
• Understanding JIT (Just in time)
• Total Quality Management (TQM) - Basic quality tools
• Value stream mapping
• Total service Management
• Creating flow, cellular manufacturing
• Employee Engagement, Change Management

Course Details

Here we providing a preparatory level training for the students preparaing for PMP certification. Compact learning procedures are provided here by the institution to the interested students. This is a meticulously designed professional program intended for the interested learners. Detailed modular learning process is followed here by the tutors to let the students gain the maximum knowledge elements, essential for their professional upliftment.

Course Details

Primavera professional program is providede here for the interested students willing to pursue professional training in project management. Objective of this course is to build capability to manage large engineering projects over millions of activity to normal project among young and growing managers. Primavera helps the designers to save millions of dollars every day globally.

Course Details

This is a compact course on project planning and management concepts. The course is designed to provide the participants with Project Management fundamentals. PPM concepts course is the preparatory training intended to provide insights into the knowledge areas of Project Management as defined by the Project Management Institution, USA.

Thorough knowledge on Project Management Concepts enables the professionals to understand the scope and handle projects efficiently in an organization.

Course Details

We offer personalized coaching to our clients from acclaimed faculties at a lower cost compared. The specifications that are followed for the designed program are :

• Quality Tools for Continuous Improvement   
• How to Lead a Business Process Improvement Effort Quality
• Function Deployment: Adding Value to Products and Processes  
• The Benchmarking Course  
• Creating a Competitive Advantage Through Innovation  

Course Details

We facilitate our students by providing appropriate information and specific learning. The specialities that are included in the program are as follows :

• Fundamentals of Inventory Management and Control  
• How to Plan and Manage Warehouse Operations 
• Effective Purchasing Management 
• Best Practice Procurement 
• Fundamentals of Shop Floor Control  
• Operations Management in Manufacturing  
• How to Manage Maintenance  
• Logistics and Supply Chain Management   
• How to Gain the Competitive Edge with JIT, etc